Why don’t people just say what they mean?
September 30, 2012
I cannot bear people who try to patronise others by using incomprehensible jargon. Especially when it usually covers up their own lack of understanding of what is going on. So herewith my list of phrases that I find particularly annoying, although I am sure there are plenty more that can be added to the list!
Top Ten Annoying Business Terms Translated in to Real English
- Going forward ; in the future/from now on
- Big ask; something that may involve working past 6 pm
- Stakeholder management: ensuring everyone is “bought in” to the project so the finger doesn’t point at you
- Bought in: convincing people your idea is a good idea so that they can share the blame when the shit hits the fan
- Empowerment : the futile delegation of meaningless decision making by a boss to try to make you feel more important
- To action deliverables: to do your job
- We are on the same page; I have no idea what you just said but I just want to move on
- Indicative: complete fucking guesswork
- I hear you : I don’t give a shit what you think.
- Scope that out for us : Just shut up, fuck off to a room and come back when you’ve thought it through a bit more.
And one that I actually like:
- Al desco: eating by your computer
Responsible adults?
September 28, 2012
I’m lucky enough to be a freelance consultant. I work for myself (and my family if we’re having to be touchy -feely, nicey, nicey), but basically I am my own boss. I stand and fall by what I deliver. Or not. I get new contracts on the basis of what people know of me. (Similarly, I presume I don’t get offered other contracts on the basis of what people know of me, but I never hear about them!).
I am employed to give people the benefit of my opinion and experience. I advise them on what I believe is the right thing to do in a given set of circumstances. I put my head above the parapet, my neck on the line and more than a toe in the water. Basically I say what I think. And even more shockingly for some organisations, I am prepared to put it in writing.
More and more I am finding people reluctant to give an opinion. People wait for others to speak first. Not out of politeness, but out of fear. Fear of saying the wrong thing. Fear of having to explain what they mean, or why they came to that conclusion. Fear of taking responsibility. Fear of it affecting their prospects.
Let alone writing it down. That is another can of worms altogether. Obviously one has to ensure one writes with clarity and specificity and in a way that cannot be taken out of context or misconstrued. But senior people refusing to put anything in writing makes it difficult for juniors to have robust guidance on how to do the right thing. Driven, I suspect, by fear of litigation and losing their job. But it makes the juniors clam up even more.
It drives me absolutely fucking bonkers.
And it feeds a paralysis. An inability to take individual responsibility. Teams are formed; sub teams, cross functional teams, project teams. Lots of collaboration. Lots of meetings. Lots of keeping each other up to speed. Lots of waiting for one team to report back before another team can be ‘tasked’ (agggh, another word I hate) to do something.
But no fucking action.
Materials go round and round. Supposedly being reviewed by all team members but not actually being read by anyone. Everyone assumes someone else will pick up the mistakes, point out the inadequacies, make suggestions for improvement. But they don’t. Because they don’t feel it is their individual responsibility. If it’s that important someone else will pick it up. And anyway, they’ve probably got another meeting to go to so they haven’t the inclination to spend time reading and thinking. (see previous posts about saying what they mean or meetings being an alternative to work)
This move away from individual responsibility is great for ineffectual people who can hide in a morass of committees and workstreams. But it is frustrating for people who actually want to deliver because they feel disempowered to take decisions and drive things forward. It’s the same as when parts of the NHS stopped assigning specific patients to individual nurses. Or wards to individual sisters or charge nurses. Care suffered. Job satisfaction decreased.
But gradually even great drivers, movers and shakers can get ground down by an organsisation that insists on everything being collaborative. And they either leave the organisation or become part of the establishent they railed against.
Perhaps as a doctor I am used to making decisions based on the evidence I have and I am used to being prepared to defend them. The dying patient cannot wait whilst a ‘cross-collaborative strategic optimisation team’ meet and consider the various treatment options, so perhaps I am hard-wired to avoid procrastination. But it doesn’t mean there isn’t team working – it’s just that team members are assigned individual, specific tasks for which they are solely responsiblie. It concentrates the mind.
Which is why it is so refreshing and invigorating to work in teams where there is enthusiasm and ownership. Where there is no fear of a blame if things go wrong, but a culture of support and learning from mistakes. Where people celebrate success and mitigate the effects of failure.
Preferably in the bar 🙂
King Lear at the Almeida
September 27, 2012
Overdosing on Shakespeare, we went to see Jonathan Pryce as King Lear. I have to admit I wasn’t looking as forward to it as I had been Twelfth Night. But I really enjoyed Pryce’s performance as a tyrannical, abusing father who flicks between seeming good grace and humour and vengeful, threatening animosity. His madness and moments of lucidity made him more human and vulnerable than previous productions I’ve seen.
Unfortunately none of his three daughters (or their husbands) did anything for me, and these are key roles and relationships to make this play ignite. But their acting was somewhat overegged and one-dimensional. Which is a real shame as this prodcution introduced the idea that Lear had abused his daughters, and would do so again if he didn’t get his way.
The fool was excellent, as was Gloucester who gets his eyes gouged out, and the lighting made me truly believe there was a raging storm – wonderful. Edmund too deserves praise for his humour and lightness of touch that endeared himself to us. The first ‘half’ – 90 minutes – is much better than the second – 50 minutes – which seems to enter in to a world of ham acting and comedy simply to tie up lose ends and get it over with. I might have rested my eyelids for a moment during one of the numerous deaths. But over all three stars. Good, but not great.
And the seats in the Almeida are bloody uncomfotable for a production as long as this!
Twelfth Night First Night Four Full Stars
September 23, 2012
Last night we abandoned Australian rels to go to the first night of Mark Rylance and Stephen Fry in Twelfth Night at the Globe theatre. It marked Stephen Fry’s return to the stage after running away with stage fright (or was it after a bad review?) 17 years ago. So I expect he was nervous.
The Globe is just a magnificent setting and it was packed to the gunnells. And it was great. Played full on for laughs and they got them. An all male cast excelled as women dressed as men dressed as women. Yes, Twelfth Night is the one with the twins who each think the other has drowned at sea, so the girl becomes the male valet to the King and has to court Olivia for him. Olivia, in mourning for her brother, refuses to acccept his advances, but falls for the girl/boy messenger. Meanwhile Malvolio, Olivia’s servant is hopelessly in love with her, and the girl/boy valet in love with her boss…….. You get the idea. Oh what a tangled web we weave. When we also intoduce a drunken cousin, his friend who also tries to woo Olivia, Olivia’s maidservant and a fool, the longlost twin brother and his manservant we have near farce.
Yet again Rylance alone is worth the price of the ticket. He plays Olivia and the stage lights up when he is on. He is absolutely fucking awsome. Dressed head to toe in a corseted black dress, with a high neck ruff and a black veil so we cannot see his face. Yet STILL he can convey every inuendo, every slight winsomeness, every beat of melancholy. He physically embodies the character as if he is transformed in to her. He glides across the stage as if on wheels. He plays with the language with such ease and accomplishment – tripping over words, stumbling as if they are just being formed in his head. One forgets entirely this is Shakespeare. This is sheer fun and enjoyment.
His maid (reminiscent of ‘Nursie’ in Blackadder) was also completely on the money – with marvellous expression and intonation. And perfect comedy timing. The final ‘woman’ – Viola – too was a complete victory – (s)he was played expertly and you could watch her falling in love with her boss and really believe it was happening.
But what about Stephen Fry? Well he was good. But not brilliant .Too much like Stephen Fry. Who I love. And I’m not meant to love Malvolio initially. He was not unlikeable enough at first and then not quite smarmy and smiley enough after the trick is played on him. I think he needs to push it to the edge more and be more extreme in his portrayal, but this was his first night and I think he’ll warm in to it. The one that perhaps let them down was the jester – which is actually a big part and his diction wasn’t clear enough for me so I missed things particularly in the first half.
But if you get chance to see it do go – it’s Shakespeare as it should be.
Memory lane
September 20, 2012
So, four nights away in the Yorkshire Dales and I may have eased a bit too far away from the walking as I seem to have simply eaten. And eaten. And drunk. Without the self righteous justification of having been up and down a hill or two. I was too scared of reigniting the injuries (see posts passim) of our last walking weekend that His Nibs agreed to small strolls. On the flat. And one day he did a decent walk and I lazed about on the gold duvet and called for room service.
Two hotels for two nights each and luckily the second one was better than the first. It would have been a struggle doing it the other way round. But recommend the Traddock in Austwick if anyone wants a break. http://www.thetraddock.co.uk/
Even had good food – which is fair praise indeed coming from us. Lovely staff, beautiful surroundings, luxurious rooms and sumptuous toiletries. I always think it is a good sign when you see the full size bottles of Molton Brown in the shower. And a rolltop bath in our bedroom.
And on our first day we retuned to my old stomping ground – the Friarage Hospital Northallerton. Completely unrecognisable. Half of it bulldozed down and rebuilt a huge modern looking place. But luckily the doctors residences still looked the same. They looked fairly shit then. And they looked fairly shit now. Some things don’t change.
And then we found the pub that we used to go to – even if we were on call. The switchboard would ring the pub and we’d answer it from the other side of the bar. Ah, those were the days.
Similarly for hubby, our route home took in a pub that he hadn’t been to in 32 years but apparently sold the best pint he’d ever tasted, and then revisiting his university halls, his local (that looked the grimmest dump you’d ever seen) and the house he shared for two years. Of course he’d never driven round Bradford before so he had no idea how to get between all these places unless walking ‘through a ginnel’ or across a green. But we got to see them all somehow. And he tried to persuade me that people have the wrong idea about Bradford, and the sun shone on the york stone buildings. But I wasn’t really convinced. I think perhaps you have to live it to love it.
Bingo!
September 13, 2012
Yes, last night we got Full House for the Clarke night out. The entire London contingent plus plus ones all made it to Nobu Mayfair. Funny that.
Two complete newbies were initiated and survived. One a plus one and the other a new housemate of ours thus a Clarke by proxy. Twelve of us in the subdued and stylish setting, so we celebrated Georgina’s birthday with the mandatory starting cocktails and champagne, (for those who arrived on time!) moving through white wine to port.
And of course food. Yes, it is the food which attracted Georgina to choose Nobu – a fusion of Japanese and Peruvian (natch) which basically meant plates of raw fish ago-go, sushi bundles and beef. Being allergic to fish set them some challenges but they rose to it without a murmur of complaint. The waitress chose for me and she chose well – a wonderful spinach, parmesan, miso and truffle salad which doesn’t sound much but was incredibly tasty. Followed by a beautiful succulent steak and sticky rice. And then pudding that included some kind of fried pistachio nuts, icecream, and deepfried chocolate goo thing. All gooood. But having one nightmare guest wasn’t enough for our family. No – we also have someone who is allergic to gluten. Which means you can’t eat soy sauce. Amongst other things, but no soy sauce in a Japanese restaurant is tricky. Luckily the wine was soy-free so she troughed in to that 🙂
The men had to move round the table every few courses to ensure we all got chance to speak to each other, but it did mean nobody knew who had ordered which dessert and a bit of a bun fight to get the ones that looked best on arrival.
And it was all going so well until someone suggested we play the same game that got us thrown out of Fino.
The one where you each have a ‘sign’ and you all clap a rhythm. the first person does their own sign and then someone else’s so they then have to do their own sign then do someone else’s. And so it goes on until someone gets it wrong and has to down their drink. With 12 different signs and a vat load of wine already on board I was having difficulty remembering my own sign let alone anyone else’s. But we all found it hilarious and the other diners found it too loud so we were out on our ear again. (note to self ; choose venues that don’t mind loud and lairy diners).
Home in cabs and from here it gets hazy. I don’t really remember chatting in the kitchen. Or eating cheese and biscuits. Or going to bed. All that time is a blank card in the pack. And I woke this morning feeling complete shit.
Think I must have accidentally had some fish. Can’t think what else it could be.
My prescription for living part one
September 7, 2012
And when he did finally announce to me that he had fallen in love with the most beautiful woman in the world, I was truly shocked. And gutted. And became even more spineless and pathetic and felt I had to keep going with this relationship because I hadn’t said the words ‘For better or for worse” lightly. I had meant them. So now was the time to rise up to the ‘worse’ bit and keep going.
I had no self respect, no belief in my own worth, no anger at this point. Only devastation. I was prepared to share him if need be. FFS! What was I thinking?? God knows, but I can tell you all the confident assertions that “If he ever treats me like that, he can fuck off” just went right out the window. With my dignity. I think it safe to say that one rarely knows how one will react in an untested situation until it happens to you. All the theory in the world matters not a jot when reality crashes in around you.
But the point of this post is that it got me thinking about things I wish I’d realised earlier in life, and at first I came up with a Top Ten list of nuggets that I had found useful, but each one of them seemed to need some context and background, hence I am spreading them over a few posts.
SO herwith my
Life Lessons I want as my Legacy
(in random order)
- There are very few decisions that can’t be undone so go for it. Take the opportunity, try it and if you really don’t like it, then give it back for someone else to try. (This doesn’t really hold for children once they are born, but virtually everything else). As one gets older I regret more the things I didn’t do, opportunities I didn’t grasp, rather than the things I did that went wrong.
- Listen to your inner self. Have more faith in your instincts and the courage to face them when things appear to be going to shit but others are denying it.
- Don’t beat yourself up if things go wrong. Life is too short to spend valuable time going over and over your mistakes. Yes you fucked up (see marriage number one above). It happens. Learn from it, apologise if need be and accept it. Move on.
- Actually think about what you are doing and why you are doing it. Once a decision’s made and I’m happy enough with it, I don’t revisit it. I think if I had re-thought about accepting the proposal of my first marriage, I would have realised I was accepting because I was keener about ‘being married’ than who it was to. (Thank God for lesson number one!)
Here endeth today’s lesson!
Starting school
September 5, 2012
I remember my first day at school. Well actually I don’t, but I do remember the second. Apparently when Mum told me to get up for school on day two, I said “I’ve been.” I hadn’t enjoyed it and I didn’t want to go again. And here my memory lets me down because my mother was actually a teacher at the school and I don’t remember how I got to the school gates, but it wasn’t with Mum. Perhaps my older sister and I walked – we certainly did later on.
I was going in to Mrs. Sharp’s class. My memory is of an old woman with four sons, but as the boys were at school with us, it is likely she was the same age as my Mum. But I think she may have been widowed and definitely had grey hair.
I was in the playground and the bell went to line up. Everyone went in, but I didn’t. A teacher came over to me and asked me to come in. I said I didn’t want to. She said I had to. I said I wouldn’t. She took my hand and started walking me in. I started pulling away. She called over the Headmaster, Mr Cameron. He took my other hand and they started frog marching me in to the building. I started bawling and was trying to plant my feet in the ground so I wouldn’t move. But they dragged me. They asked what was the matter, why didn’t I want to come to school. And I remember thinking I shouldn’t say I didn’t like it. So I said I wanted to know what was for lunch. I was barely able to speak through the tears. The thing is, we went home for lunch during those first few weeks and so someone was dispatched to my mother’s classroom to ask her what we would be having for lunch. I was given the answer to my question and now I felt I had no choice but to concede and go in. But I remember thinking that I should have made my request something that they could not have satisfied and then I wouldn’t have had to go to school. As it was, they had beaten me and I never again refused school.
There were four classes in the school, so mixed age groups in each class. We sat according to age group, so immediately on entering the classroom, the wee ones were on the left and that is where I started. Two rows of individual desks facing each other, side on to the front of the class. Probably about twelve or fourteen of us starting school together. The teacher sat in the front corner further away from us, on a high high desk and chair. Around us on the walls were the letters of alphabet. There was a blackboard at the front in the middle, and one on an easel near to our group of desks.
We would recite the alphabet as in A is for apple, B is for ball, C is for cat, D is for drum….. following the pictures on the walls. And we would practice writing in specially lined books – up to the top line for capitals and tails, only to the middle line for lower case. We would learn the times tables and sing them off by heart, but I only remember doing the twos, fives and tens with Mrs. Sharp.
To be honest I was bored in the first class as my sister had already taught me to read (Here is Dick. Here is Dora.) and Mrs Sharp was pretty strict. It was sitting in your own desk working all morning, doing letters and sums. Children were made to stand in the corner if they were naughty or stupid. Or wet their pants. Which happened as we were only allowed to go at playtime or lunchtime, not inbetween. A puddle would be seen emerging on the floor, and then tears. And a very cross teacher. Then after lunch (which after the first week was then in the school hall – grey mince and lumpy mash delivered in huge silver vats – ) with Mr Cameron patrolling and whipping out his taw to beat the offending boys who would be mucking about. The teachers would sit at a separate table, but I don’t remember my mother being there. Perhaps she still went home for lunch.
In the afternoon we would sit with our heads on the desk for a nap and then go home at 230. I sometimes feel like doing that now!
But I do remember our three starting school. Particularly the eldest (sorry girls!). He was young for the year, but had been doing Nursery in the mornings for the year beforehand and nearly all those children would be going in to Reception year with him. It was two form entry so the children were lined up in their separate lines – one for each teacher. Our son’s best friend was put in the other class. But he was having none of it and simply swapped himself across to be with our son. And there may have been a muttering from the teachers, but they allowed it (positive action works!). And they went in. He was fine. Looking tiny in his school uniform, but happy enough. And he was allowed to play lego all afternoon so what’s not to love?
It was on the way home for the first half term that there would be tears and touchiness. It was like walking on eggshells. I think a combination of having to be on best behaviour all day, fatigue and hunger combined to make anything I said an incendiary device. We would walk home and he would eat a box of sultanas or an apple in an effort to keep himself together.
I don’t remember any of ours blubbing at the door, refusing to go in. But I remember seeing other mothers in tears as their offspring were peeled off them. It was heartbreaking. Even though you knew they were going to be fine and the staff were caring, my heart went out to them. And the weeping mothers.
But there was a spring in my step when all three could finally go to school and I would have till 330 all to myself. Oh yes, that inner geek resurfaced and I revelled in a bit of solitude. Mixed with occasional lunches and more frequent coffees. And some more work. But mostly revelling.
Tales from the riverbank
September 2, 2012
Yesterday we scattered our mother’s ashes. Just over a year since she died. Which was one week after scattering our father’s ashes. Unlike Dad, Mum had not made any preferences known for what she wanted either at her funeral or with her ashes. It did make me reflect that it is helpful for those left behind if you can jot down a few pointers before you go. I have meant to do this since they died, but of course haven’t ( but I feel a blog post about it coming on….). But this post isn’t about me – this one is about what we did to remember Mum.
We had originally decided to scatter them where we scattered Dad’s – out at sea off the coast of Aberystwyth. We had all had a lovely day together doing that and Mum had been on top form. It also felt that they would be together if we did it in the same place. Anyway, my sister listened to her inner niggles and thought through other options in an effort to be ‘Anywhere but Wales’ – a phrase our mother had used to tell father where she would be happy to live after they were married. Of course they had spent the vast majority of their married life in Wales, so Kate thought it wasn’t fair we left her ashes to rest there too. And she was right. Cambridge was a much more ‘Mum’ kind of place.
As with father’s, the sun shone on us for the proceedings. We met outside her College and wandered around the beautiful old buildings having never been there before. She had been very proud of being at Cambridge and had had a ball. Numerous balls. And a similar number of men. And at least three engagements. All before our father.
From the College to a meal. All of us toasting Mum – Georgina with a large gin and tonic in tribute although it would really need to have been a mega strength one to match Mum’s.
And then on to Magdalen bridge punt station where all seven of us boarded the characteristic flat bottomed boat and were guided around the backs (as that part of the river Cam is known as it passes the backs of a number of the Colleges). Beautiful, awe-inspiring setting.
We drank champagne and toasted Mum. Kate read inscriptions in two books – one from Dad to Mum and one from Mum to Dad. Literature had been a big part of their lives (and Mum had reviewed books for the Scotsman when we were small) so it seemed fitting it was part of these proceedings. I read Shakespeare’s Sonnet 18 (“Shall I compare thee to a summer’s day?”), and Richard read a Dorothy Parker poem, Epitaph for a Darling Lady. It was all very moving.
We had freesias, (her favourites along with sweet peas) and red roses for Lancashire to scatter in the water with the ashes and we all threw them in as we said a few personal words of rememberance and tribute.
Kate had brought the ashes from Wales and opened the disgusting plastic pot to commence the scattering. The wind started to blow them back in to the punt so I took them as was on the other side of the boat. I tipped the tub upside down and a stream of fine dust started to emerge. Unfortunately, the wind was not as unidirectional as one might have thought, and there was quite a bit of blow back on to Richard and Rob. As ever, mother was sticking with the men till the last.
As we disembarked, feeling that it had been a really lovely, tasteful, classy and fitting afternoon, and one that she would have enjoyed, we felt we couldn’t simply get in separate cars and go home so we found a pub and had one final drink. And as we drained our glasses for the last time the record came on the jukebox. And I kid you not. It was “Another one bites the dust.” It made us laugh and will no doubt make us all think of her every time we hear that song.
Here’s to Jose Morgan – a warm, witty, wise and wonderful woman who always put others before herself.